Privacy Policy

  • Who we are

    At Sekura-Byk Ltd we are committed to maintaining the trust and confidence of customers and others visiting our website and complying with registered users' contact preferences. We adopt best industry practice to ensure the security and integrity of customer data is upheld. Customer data is not sold or distributed to any other parties. Customer data is restricted to each registered account and secured using unique user logon/email address and password combination. The entire site experience is secured by TLS 1.2 128bit security certificate to ensure secure data transmission from each customer to our website. Sekura-Byk Ltd does not store Payment Card Information. For the payment process we utilise the secure integration of an appointed payment gateway provider (First Data Corp.). This policy exists to provide transparency to our customers as to how their data is collected, stored, secured, processed and shared.

  • Types of data we collect

    Cookies policy

    We have adopted the use of “Location Services” which each user can allow or deny access to via their browser settings. This location data is used ONLY to identify cycle parks within a close vicinity to a user's location and is not captured or retained in any way to track a user's location.

    Sekura-Byk Ltd uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

  • Mailing lists

    Registered users of can “opt-in” in order to be contacted by Sekura-Byk Ltd in relation to any latest news, new cycle park Openings, promotions and communications. Registered users can also opt-in within their Account Settings. Where users have opted-in, this information is shared with Mailchimp to be used to generate e-newsletters and/or promotional offers. For more information see

  • Ticketing data

    When a customer purchases a parking period, Pre-booking or season pass, an email receipt will be sent to the customer and a record of this transaction will be retained by Sekura-Byk Ltd. This record contains your name, registered bike information, date, time and amount. Payment information is retained solely by the payment gateway provider. Its retention is required for reference in the event of customer queries or disputes. This data is not sold to or shared with any unspecified source as outlined in this policy.

  • Third parties

    Card Payments

    Card payments taken through the Sekura-Byk Ltd website are taken using a payment gateway API (Application Programming Interface) via the provider First Data Corporation.

    Customer card information cannot be accessed by Sekura-Byk Ltd.

    The payment process is handled entirely by the payment gateway service therefore the only information shared is a corresponding approval code to verify the payment was successful and the record for parking can be validated on Sekura-Byk Ltd website. This information is sent from First Data Corp. to Sekura-Byk Ltd.

  • Access to your personal information

    You are entitled to view, amend, or delete the personal information that we hold. If you are a registered Sekura-Byk Ltd website user you can edit your own personal information. However, if you have any other enquiries please email your request to our data privacy officer at [email protected]